Diana Capocci
About Diana Capocci
Diana Capocci is the Director of Health Solutions at Alight Solutions, with over thirteen years of experience in the benefits industry.
Title and Current Role
Diana Capocci is the Director of Health Solutions at Alight Solutions. In this role, she is responsible for overall client satisfaction, consulting in the health and welfare domain, and integrating with system development teams for multiple large clients. Her focus is on ensuring customer retention, expanding the business, and showcasing health benefit value to employees through legislative, system, and process capabilities.
Previous Experience at Aon Hewitt
Before her current role, Diana Capocci worked at Aon Hewitt for a total of nine years. From 2013 to 2017, she served as the Health Client Manager in Norwalk, CT, focusing on consulting and client satisfaction. Prior to that, she was the Benefits Operations Manager from 2008 to 2013, overseeing benefits operations and client services. Her experience at Aon Hewitt helped her build a strong foundation in benefits management and operational efficiency.
Early Career at Hewitt Associates LLC
Diana Capocci began her career at Hewitt Associates LLC as a Benefits Analyst from 2006 to 2007 in Norwalk, CT. In this role, she analyzed benefits data and supported various projects related to health benefits, gaining essential skills that would inform her later roles in the industry.
Educational Background
Diana Capocci holds a Bachelor of Arts degree in Psychology from the University of Connecticut, where she studied from 2002 to 2006. This educational background provided her with significant insights into human behavior and organizational dynamics, which she applies in her professional career to enhance client satisfaction and operational effectiveness in health solutions.
Industry Expertise and Responsibilities
With over thirteen years of experience in the benefits industry, Diana Capocci has focused on developing solutions to complex, large-scale projects. She leverages her extensive knowledge to consult clients on legislative, system, and process capabilities. She has been responsible for health administration delivery for multiple large market clients since September 2017, ensuring effective health benefits management and client satisfaction.