Dipu Paswan
About Dipu Paswan
Dipu Paswan is a Service Manager at Alight Solutions with a background in electrical engineering and operations management.
Current Role as Service Manager at Alight Solutions
Dipu Paswan currently holds the position of Service Manager at Alight Solutions, a role he has been in since June 2017. In this capacity, he is responsible for overseeing the delivery of services and ensuring client satisfaction. His role involves coordination between various departments and maintaining service quality standards.
Previous Experience at Aon
Before joining Alight Solutions, Dipu Paswan worked at Aon as a Service Manager for six months from 2016 to 2017. His responsibilities included managing client relationships and ensuring the optimal delivery of services. This role helped him gain substantial experience in client service management.
Professional Tenure at Datamatics Global Services Limited
Dipu Paswan served as an Assistant Manager at Datamatics Global Services Limited from 2013 to 2016. Based in Bombay, Maharashtra, India, he was involved in various projects and responsibilities that enhanced his managerial and technical skills.
Engineering Experience at Hindustan Construction Company
From 2006 to 2011, Dipu Paswan worked as a Senior Electrical Engineer at Hindustan Construction Company. During his five-year tenure, he was responsible for overseeing electrical projects and ensuring the adherence to quality and safety standards. This role laid the foundation for his expertise in engineering and project management.
Academic Background and Qualifications
Dipu Paswan has a varied academic background, starting from Carmel Residential High School in Tezpur. He completed his higher secondary education at Darrang College from 1999 to 2001. He then earned a Bachelor of Technology degree from the National Institute of Technology, Silchar, from 2002 to 2006. Subsequently, he pursued and completed a Master of Business Administration at the Symbiosis Institute of Operations Management between 2011 and 2013. His education equipped him with both technical and managerial skills.
Internships and Certifications
Dipu Paswan has completed notable internships and certifications that augment his professional profile. In 2012, he undertook a summer internship at SEW Infrastructure Ltd. in Hyderabad. In 2013, he completed a winter internship at Emkay Automobile Industries Ltd., where he worked on a Six Sigma Green Belt project, earning valuable expertise in process improvement.