Don Harpe
About Don Harpe
Don Harpe is the Managing Director and Canadian Market Leader at Alight Solutions in Toronto, Ontario, Canada. He has a diverse background in leadership roles across various companies and holds a Bachelor of Commerce from the University of Toronto.
Title
Don Harpe is currently the Managing Director and Canadian Market Leader at Alight Solutions, based in Toronto, Ontario, Canada.
Company
Don Harpe is currently employed at Alight Solutions. In his role, he has focused on pivoting the company's approach from a product-centric to a solutions-centric model, emphasizing data-driven strategies to enhance client outcomes. He actively promotes awareness of Alight Solutions' capabilities to foster mutually beneficial client relationships and integrates consumer-centered technology with personalized care to improve client and employee experiences.
Previous Work Experience
Don Harpe's professional journey includes several high-level positions. He worked as a Client Service Executive at Aon Hewitt from 2015 to 2017, and as Regional Manager RIS at Randstad from 2011 to 2012. He also held the position of Vice President and General Manager at S & P Data from 2011 to 2015 and served as Managing Director at Virtual Contact Solutions Inc from 2006 to 2011. Prior to that, he was Vice President - Operations & Account Services at TRG Customer Solutions from 2002 to 2006, and Director of Operations at Omega Direct Response Inc. from 2000 to 2002. His earliest mentioned role was as Director of Client Services - Sales at Telespectrum Worldwide Inc from 1994 to 2000.
Education and Expertise
Don Harpe holds a Bachelor of Commerce degree from the University of Toronto, where he studied Commerce. His academic background in Business/Commerce has laid the foundation for his extensive career in managing client services and operational roles across various companies. His expertise lies in data-driven strategies, client relationship management, and enhancing client and employee satisfaction through strategic roles.
Achievements
At Alight Solutions, Don Harpe has been instrumental in shifting the company's focus from products to solutions, emphasizing data-driven strategies to enhance client outcomes. He promotes the company's capabilities to build healthy client relationships and integrates consumer-centered technology with personalized care. His strategic role ensures that the company remains aligned with client objectives and consistently delivers value.