Elizabeth Harrison
About Elizabeth Harrison
Elizabeth Harrison is a Customer Care Representative at Alight Solutions with a diverse background in customer service, healthcare administration, and digital marketing.
Current Role at Alight Solutions
Elizabeth Harrison currently serves as a Customer Care Representative at Alight Solutions. In this position, she focuses on providing high-quality customer service, handling inquiries, and resolving issues to ensure client satisfaction. This role capitalizes on her extensive experience in customer service and administrative support.
Previous Experience in Digital Marketing
Elizabeth Harrison worked as a Digital Marketing Intern at Innate Marketing from 2021 to 2022 for three months. During this time, she gained hands-on experience in digital marketing strategies, campaign management, and online content creation in the Toronto, Canada area. This role added to her comprehensive skill set in marketing and business.
Experience in Healthcare and Patient Coordination
From 2017 to 2019, Elizabeth Harrison worked at a dermatology office as a Patient Coordinator & Administrative Assistant in Toronto, Canada. Here, she managed patient scheduling, coordinated appointments, and handled administrative tasks. Her role required strong organizational skills and knowledge of medical office operations, further enriched by her training in Medical Office Administration from CDI College.
Education and Certifications
Elizabeth Harrison completed a focused program in Business and Digital Marketing at triOS College Business Technology Healthcare from 2020 to 2021. Additionally, she earned a Medical Office Administration certificate from CDI College in 2016. Her educational background provides a solid foundation for her roles in both customer care and digital marketing.
Proficiency in Customer Service Roles
Elizabeth Harrison has a long history of working in customer service roles. She has previously worked as a Shift Supervisor at Starbucks for three years, a Receptionist at Chad Management Group for 11 months, and a Client Care Coordinator at MedStaff for three months. These roles highlight her ability to manage customer interactions effectively and maintain a high standard of care.