Emily Black
About Emily Black
Emily Black is a Health Senior Client Manager at Alight Solutions with over two decades of experience in client management and health solutions, specializing in Affordable Care Act projects.
Current Role at Alight Solutions
Emily Black currently holds the position of Health Senior Client Manager, Health Solutions at Alight Solutions. She began this role in November 2022, bringing her extensive expertise in client management and health solutions to the organization. Her focus includes managing client needs and delivering health-related solutions effectively.
Professional Experience at benefitexpress
Emily Black has a significant work history with benefitexpress, where she held a variety of roles demonstrating her leadership and management skills. From 2018 to 2021, she served as the Director of Client Services. She also held the position of Affordable Care Act (ACA) Project Lead from 2015 to 2021, and Senior Quality Assurance Leader from 2012 to 2018. Earlier, she worked as Director of Enrollment and Eligibility Services from 2009 to 2012, Delivery Manager from 2008 to 2009, and Project Manager in 2008 for two months.
Experience as Benefits Operations Manager
Before her tenure at benefitexpress, Emily worked at Hewitt as Benefits Operation Manager from 2001 to 2008. Her role focused on overseeing operations related to employee benefits, showcasing her ability to manage complex benefits systems over a seven-year period.
Educational Background
Emily Black attended Illinois State University from 1997 to 2001. During her four years there, she laid the academic foundation for her career in health solutions and client management. Her educational background supports her deep understanding of the industry and professional success.
Experience Managing ACA Projects
Emily has extensive experience managing Affordable Care Act (ACA) projects. During her time at benefitexpress, she was the ACA Project Lead from 2015 to 2021, where she oversaw numerous projects ensuring compliance and effective implementation of ACA policies.