Eric Henry
About Eric Henry
Eric Henry is a Customer Care Representative at Alight Solutions in Orlando, Florida, with a background in customer service and operations across various industries, including sports management and food service.
Current Position at Alight Solutions
Eric Henry currently works as a Customer Care Representative at Alight Solutions, based in Orlando, Florida, United States. In this role, he is responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
Previous Experience as Shift Lead at Tijuana Flats Tex-Mex
Eric Henry worked as a Shift Lead at Tijuana Flats Tex-Mex in Winter Park, Florida, from 2019 to 2020. During his one-year tenure, he was responsible for overseeing daily operations and managing staff. His role involved ensuring the smooth running of the restaurant and maintaining customer satisfaction.
Operations Assistant at FITTEAM Ballpark of the Palm Beaches
From 2017 to 2018, Eric Henry served as an Operations Assistant at FITTEAM Ballpark of the Palm Beaches in West Palm Beach, Florida. His responsibilities included sports facility management, coordinating events, and assisting in the daily operations of the ballpark. This role allowed him to gain hands-on experience in sports facility management over a period of seven months.
Game Operations Intern at Orange Bowl Committee
Eric Henry worked as a Game Operations Intern at the Orange Bowl Committee in Miami Lakes, Florida, from 2017 to 2018. In his five-month internship, he contributed to the execution of major sporting events, enhancing his skills in event coordination and operations management.
Education at University of Florida
Eric Henry attended the University of Florida, where he earned a Bachelor of Science (B.S.) in Sport and Fitness Administration/Management. He studied at the university from 2009 to 2016, acquiring knowledge in sports management and fitness administration over the course of seven years.