Erick Diaz
About Erick Diaz
Erick Diaz is a Health Client Manager at Alight Solutions in El Paso, Texas, with over 14 years of experience in personnel management and benefits administration.
Company
Erick Diaz currently works at Alight Solutions in El Paso, Texas. He holds the position of Health Client Manager, where he applies his extensive experience in client management and benefits administration.
Title
Erick Diaz is the Health Client Manager at Alight Solutions. His role involves serving as the main point of contact for clients, third parties, and vendors, and managing complex projects from initiation to completion.
Education and Expertise
Erick Diaz studied at Park University, where he earned a Bachelor of Business Administration (BBA) in Business Administration and Management, General. His academic background has provided a solid foundation for his career in personnel management and client services.
Career Background
Erick Diaz's career includes roles at several prominent companies. He worked as Manager, Client Services at ADP for 10 months in 2019, a Benefits Administration Manager at Dr Pepper Snapple Group from 2017 to 2018, and a Benefits Manager at Aon Hewitt from 2015 to 2017. Prior to those positions, he held various roles at ADP, including Director of Operations / Benefits Administration from 2012 to 2014 and Client Service / Benefits Manager from 2008 to 2012. His career started at Motorola, where he was Account Manager from 2003 to 2007.
Skills and Responsibilities
Erick Diaz brings over 14 years of experience in personnel management to his role. He excels in diagnosing organizational issues, implementing action plans, and leading project debriefs with client leads. He ensures high-quality Client Acceptance Testing and collaborates closely with Customer Care Teams, Shared Services, and Point Solutions for integration opportunities. As a subject matter expert, he leads requirements definition and risk mitigation processes for project work.