Esther Shamba
About Esther Shamba
Esther Shamba is a Bilingual Customer Service Representative with a diverse background in healthcare and education, currently working in multiple roles in Toronto, Ontario, Canada.
Current Positions
Esther Shamba currently holds multiple roles in various organizations. She works at The Mount Sinai Hospital as a Remote Safety Patient Monitor since June 2020. Additionally, she is a Technical Support Specialist at CompuCom in Toronto, Ontario, Canada. Esther also serves as a Bilingual Customer Service Representative at Alight Solutions and a Caregiver at BookJane, both in the Toronto area.
Previous Work Experience
Before her current roles, Esther Shamba worked at Scotiabank as a Customer Service Officer in the Toronto, Canada area for seven months in 2017. This position involved interacting with customers and assisting them with their banking needs.
Educational Background
Esther Shamba has an extensive educational background. She studied at Seneca College of Applied Arts and Technology from 2016 to 2022 and is currently pursuing a diploma in Health Administration there. She also attended College Boréal, where she studied Registered Practical Nursing and received an RPN designation from 2015 to 2017. Additionally, she studied at Sheridan College, earning a qualification in Teaching English as a Second or Foreign Language/ESL Language Instruction from 2015 to 2016, and at Niagara College, where she completed a similar program in 2015.
Healthcare Passion and Expertise
Esther Shamba is passionate about healthcare innovation and enjoys working in healthcare environments to help others. Her roles at The Mount Sinai Hospital and BookJane exemplify her commitment to patient care and safety. Her academic pursuits in nursing and health administration underline her dedication to enhancing healthcare systems and patient experiences.
Diverse Skill Set
Esther Shamba possesses a diverse skill set drawn from her varied educational and professional experiences. Her expertise includes customer service, technical support, patient monitoring, and caregiving. This broad skill base makes her highly adaptable and effective in multiple roles across different sectors.