George Spartz
About George Spartz
George Spartz is the Director of Customer Care and Domain Implementation Consultant at Alight Solutions in Lincolnshire, IL, with extensive experience in customer service and project management roles across various companies.
Current Role at Alight Solutions
George Spartz currently serves as the Director of Customer Care and Domain Implementation Consultant at Alight Solutions, based in Lincolnshire, IL. In this role, he manages a team of seven client managers and six project managers. He is responsible for achieving Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for 22 clients within the Workday payroll and cloud solutions group.
Previous Roles at AIM Specialty Health and JPMorgan Chase
Before joining Alight Solutions, George Spartz worked at AIM Specialty Health as a Senior Project Manager (Consultant) from 2013 to 2014. Prior to this, he held the position of VP Client Service Manager at JPMorgan Chase from 2011 to 2013. Both roles contributed to his extensive experience in managing client services and project implementation.
Employment at Aon Hewitt and Hewitt Associates LLC
George Spartz has over a decade of experience at Aon Hewitt, where he worked as a Group Manager from 2006 to 2011, and as a Client Manager from 2002 to 2006. Prior to Aon Hewitt, he worked at Hewitt Associates LLC as a Team Manager/Implementation Consultant from 1997 to 2002. His roles at these organizations honed his skills in team management and domain implementation.
Early Career at Combined Insurance
George Spartz began his career at Combined Insurance, where he served as a Customer Service Manager from 1985 to 1997. He spent 12 years at the company, laying the foundation for his expertise in customer service management.
Educational Background
George Spartz holds a Bachelor of Science degree in Management and Economics from Illinois State University. His educational background equipped him with essential knowledge and skills that have been instrumental throughout his career.