Gloria Igweb UI Ke
About Gloria Igweb UI Ke
Gloria Igweb UI Ke is a Client Manager at Alight Solutions in Orlando, Florida, with over a decade of experience in client management and customer service. She has a strong background in benefits operations and implementation requirements analysis, and holds advanced degrees in finance and procurement from Webster University.
Company
Gloria Igweb UI Ke is currently working at Alight Solutions as a Client Manager, located in the Orlando, Florida area. She has been with Alight Solutions since May 2017, leveraging her extensive expertise in client management.
Title
Gloria holds the title of Client Manager at Alight Solutions. Her role involves overseeing client relationships and ensuring high levels of customer service and satisfaction.
Education and Expertise
Gloria Igweb UI Ke studied Finance and Financial Management Services at Webster University, where she earned a Master's degree from 2011 to 2013. Additionally, she completed a graduate program in Procurement and Acquisitions Management at the same institution, from 2010 to 2011. She holds a Bachelor's degree in Economics from Nnamdi Azikiwe University, achieved between 1996 and 2000. Her academic background equips her with a broad understanding of financial and operational management.
Employment Background
Prior to her current position at Alight Solutions, Gloria worked at Aon Hewitt in three different roles over a span of 8 years. She served as a Benefits Operations Manager from 2015 to 2017, an Implementations Requirements Analyst from 2012 to 2015, and a Customer Service Specialist from 2009 to 2012. This extensive experience has provided her with a deep knowledge of benefits operations and implementation requirements analysis.
Client Management and Customer Service Experience
With over a decade of experience in client management and customer service, Gloria Igweb UI Ke has developed robust skills in overseeing client relationships, ensuring customer satisfaction, and managing client accounts. Her roles at both Alight Solutions and Aon Hewitt have enabled her to build a strong foundation in these areas.