Gypsy Roberts
About Gypsy Roberts
Gypsy Roberts is the Director of IT at Alight Solutions, where she also serves as Delivery Team Lead and Solution Lead. She has extensive experience in IT management, system configuration, and quality assurance, having previously worked at Aon in various leadership roles.
Company
Gypsy Roberts is currently employed at Alight Solutions, where they hold multiple key positions. These roles include Director of IT, Delivery Team Lead - IT, and Solution Lead. Alight Solutions is a well-regarded provider of business process outsourcing services, and Roberts plays a significant role in the IT division.
Title
As Director of IT at Alight Solutions, Gypsy Roberts oversees the IT operations and strategic planning for the company. Additionally, they serve as the Delivery Team Lead - IT and the Solution Lead, with responsibilities including the implementation of complex system enhancements, especially in benefit administration.
Education and Expertise
Gypsy Roberts has a robust academic background in Information Technology. They hold a Bachelor's in Information Technology from the University of Phoenix, completed from 2002 to 2005. Prior to this, Roberts earned an Associate's degree in Information Systems from Surry Community College, completed from 1999 to 2001. Their educational foundation supports their extensive experience in IT and system management.
Background
Before joining Alight Solutions, Gypsy Roberts gained substantial experience at Aon. They served as the Implementation Domain Manager - Configuration and Quality Assurance from 2013 to 2016, Lead System Analyst from 2011 to 2013, and Data Management Project Manager from 2009 to 2011. These roles allowed Roberts to hone skills in system configuration, quality assurance, and data management.
Achievements
Gypsy Roberts has significant achievements in the IT field, notably in training and leading teams. They have managed teams of up to 120 employees, imparting knowledge on system configuration and quality assurance practices. Additionally, Roberts excels in simplifying complex IT terminology for clear team communication and has led multiple successful projects in configuration and quality assurance.