Hector Hood
About Hector Hood
Hector Hood is an Information Technology Operations Manager at Alight Solutions with a diverse background in military, medical, and financial sectors, holding a SaFE5.0 certification and expertise in RF technologies and Jira management.
Company
Hector Hood is currently employed at Alight Solutions as an Information Technology Operations Manager. His role involves overseeing IT operations, ensuring streamlined processes, and managing technology services to support the company's objectives.
Title
Hector Hood holds the title of Information Technology Operations Manager. This position entails leading IT teams, managing operations, and implementing technology solutions to enhance organizational efficiency and performance.
Education and Expertise
Hector Hood has a robust educational background in Computer Science and Cloud Computing. He earned a Bachelor of Science in Cloud Computing from Western Governors University, completing his studies in three years from 2020 to 2023. Additionally, he studied Computer Science at the University of Maryland University College for six years, from 2011 to 2017. Hector is also SaFE5.0 certified, indicating his proficiency in Scaled Agile Framework methodologies. His expertise includes Jira Automation, JQL, and advanced skills in managing and customizing Jira workflows.
Background
Hector Hood has a diverse industry background, with experience in the military, medical, and financial sectors. He served as an Information Technology Specialist in the US Army for eight years, from 2010 to 2018. Following his military service, he worked at Norton Healthcare as a Client/Server Op Analyst-Int in 2018 and later held IT roles at several companies including C3/CustomerContactChannels, StaffingMatters Inc., NOVA® Home Loans, and eTeam. His roles ranged from Help Desk Specialist to Information Technology Administrator and Jira Administrator.
Achievements
Hector Hood's career is marked by several notable positions and accomplishments. He has been instrumental in Jira Project Migration and Policy Establishment, showcasing his ability to transition and set up effective Jira workflows. His role as a Jira Administrator at eTeam and NOVA® Home Loans further highlights his specialized skills. Furthermore, Hector's experience in RF technologies adds a niche capability to his broad IT expertise, making him a valuable asset in any sector.