Hugo Santiago
About Hugo Santiago
Hugo Santiago is a Customer Care Team Specialist at Alight Solutions in Lincolnshire, Illinois, and a Senior Customer Service Representative at Alight in Singapore.
Title
Hugo Santiago holds the title of Customer Care Team Specialist at Alight Solutions. He also serves as a Senior Customer Service Representative at Alight in Singapore. Both roles indicate his expertise in providing support and assistance to customers across different regions.
Education and Expertise
Hugo Santiago completed his studies at Universidad Metropolitana. His academic background from this institution has laid a strong foundation for his career in customer service and care. His education prepared him to handle complex client queries and deliver effective solutions.
Current Employment at Alight Solutions
Hugo Santiago is currently a Customer Care Team Specialist at Alight Solutions in Lincolnshire, Illinois, United States. His responsibilities likely include addressing customer concerns, providing information regarding services, and ensuring a high level of customer satisfaction.
Role in Singapore
In addition to his role in the United States, Hugo Santiago works as a Senior Customer Service Representative at Alight in Singapore. This position implies that he is involved in leading customer service initiatives, possibly mentoring junior representatives, and managing customer interactions effectively in a different geographic region.