Jake Folkerts
About Jake Folkerts
Jake Folkerts is a Client Manager at Alight Solutions in Lincolnshire, IL, with extensive experience in benefits operations and customer service.
Current Role at Alight Solutions
Jake Folkerts is currently serving as a Client Manager at Alight Solutions in Lincolnshire, IL. He has been with Alight Solutions for over five years, starting in January 2018. In this role, he is responsible for managing client relationships and ensuring that their needs are met through tailored solutions. His tenure at Alight Solutions underscores his commitment and expertise in client management.
Previous Experience at Aon Hewitt
Prior to his current role, Jake Folkerts worked at Aon Hewitt, where he gained significant experience in benefits operations. From 2017 to 2018, he served as a Benefits Operations Manager in Lincolnshire, IL, for nine months. Before that, he was a Delivery Specialist in the Greater Chicago Area from 2015 to 2017. These roles helped Jake develop a strong foundation in benefits delivery and operations, preparing him for his subsequent responsibilities.
Roles at Crane Nuclear Inc.
Jake Folkerts has held various roles at Crane Nuclear Inc., showcasing his versatility and adaptability in different functions. In 2014, he worked as a Document Control Coordinator for three months, a Material Handler for nine months, and a Shipping/Receiving Clerk in Bolingbrook, Illinois, for a brief period. Additionally, he was a Quality Assurance Assistant from 2013 to 2014 for four months, also in Bolingbrook, Illinois. These positions highlight his diverse skill set and experience in technical and logistical environments.
Customer Service Experience at Walgreens
From 2006 to 2014, Jake Folkerts worked at Walgreens as a Photo Specialist. During his eight-year tenure, he developed a strong background in customer service and retail operations. This experience has likely contributed to his adeptness in handling client relationships and ensuring customer satisfaction in his subsequent roles.
Education in Natural Resources and Environmental Sciences
Jake Folkerts achieved a Bachelor of Science (B.S.) degree in Natural Resources and Environmental Sciences, specializing in Fish and Wildlife Conservation, from the University of Illinois at Urbana-Champaign. He studied there from 2008 to 2012. This educational background provides him with a solid foundation in environmental sciences, adding a unique dimension to his professional capabilities.