James Donohue
About James Donohue
James Donohue is a Client Executive at Alight Solutions in Lincolnshire, Illinois, with over two decades of experience in the HR/Benefits Outsourcing industry.
Current Role at Alight Solutions
James Donohue is currently serving as a Client Executive at Alight Solutions in Lincolnshire, Illinois, United States. In this role, James is responsible for managing client relationships and ensuring the delivery of services that meet client expectations. His duties include engaging with clients to understand their needs, providing solutions tailored to their requirements, and driving client satisfaction.
Career at Aon
James Donohue spent several years at Aon in London, Greater London, United Kingdom, where he held multiple roles. From 2014 to 2017, he served as a Client Service Executive, focusing on client engagement and service delivery. Prior to this, he was the Vice President of Program Management from 2013 to 2014, overseeing large-scale projects. From 2010 to 2013, James led the Data Conversion Organization, where he was responsible for managing data migration and implementation efforts.
Career at Fidelity Investments
James Donohue's career included significant tenure at Fidelity Investments in Boston, Massachusetts, United States, where he held various key positions. He served as Vice President - Portfolio Management from 2007 to 2009 and Vice President - Program Management from 2005 to 2007. From 2001 to 2005, James directed Human Resources and Public Relations Implementations, and from 1997 to 2001, he was an Implementation Manager. His journey at Fidelity began as a Senior Business Analyst, a role he occupied for 10 months in 1996-1997.
Educational Background
James Donohue holds a Master of Business Administration in Business Administration and Management from Southern New Hampshire University, which he obtained from 1995 to 1998. Prior to this, he earned a Bachelor of Science in Business Administration and Management from Bentley University, where he studied from 1985 to 1989.
Industry Expertise and Skills
James Donohue has over two decades of experience in the HR/Benefits Outsourcing industry. He has a complete track record of building and leading high-performing teams and has developed and implemented software tools and processes tailored for Fortune 500 clients. Throughout his career, James has maintained long-term client relationships and demonstrated strong analytical, creative, and practical leadership skills. He is also skilled at influencing and collaborating across various organizations to achieve business goals.