Jan Donovan
About Jan Donovan
Jan Donovan is a Team Manager at Alight Solutions in Orlando, Florida, with extensive experience in benefits management and client delivery.
Current Role at Alight Solutions
Jan Donovan is currently serving as a Team Manager at Alight Solutions in the Orlando, Florida area. Since July 2010, Donovan has been accountable for the delivery of Spending Account products, managing ongoing client delivery for these products. With over a decade of experience in this role, Donovan ensures efficient client service and product delivery.
Previous Roles at Aon Hewitt
Before joining Alight Solutions, Jan Donovan had an extensive career at Aon Hewitt. Starting as a Customer Service Associate from 1998 to 2002, Donovan then became a Benefits Analyst, a role held from 2002 to 2010. Following this, Donovan worked as a Benefits Operations Manager from 2007 to 2010, also in the Orlando, Florida area. This series of roles provided Donovan with a deep understanding of benefit services and operations.
Educational Background
Jan Donovan holds a Master of Business Administration (MBA) in Human Resources Management/Personnel Administration, General from FMU, obtained between 1996 and 1998. This educational background has equipped Donovan with the knowledge and skills necessary for managerial roles in human resources and client services.
Experience in Benefit Services
With extensive experience in benefit services, Jan Donovan has been instrumental in managing and delivering Spending Account products at Alight Solutions. Prior roles at Aon Hewitt, including as Benefits Operations Manager and Benefits Analyst, have contributed to Donovan's comprehensive expertise in benefits management and client delivery.