Jane Zimmer
About Jane Zimmer
Jane Zimmer is the Senior Vice President of Customer Experience Delivery at Alight Solutions, where she has worked for over 34 years.
Title
Jane Zimmer holds the title of Senior Vice President Customer Experience Delivery at Alight Solutions. She is responsible for overseeing the effective delivery of customer experience projects and ensuring customer satisfaction at the highest level.
Current Role at Alight Solutions
As the Senior Vice President Customer Experience Delivery at Alight Solutions, Jane Zimmer is tasked with leading the customer experience strategy and execution. She focuses on optimizing service delivery processes, enhancing customer interactions, and improving overall service quality to meet organizational goals.
Career at Alight Solutions
Jane Zimmer has a longstanding career at Alight Solutions, beginning her journey with the company in 1988 as a Delivery Manager. She served in this role for 11 years before becoming the Service Delivery Director in 1999, a position she held for 12 years. She has been with Alight Solutions for over 34 years, reflecting her dedication and deep understanding of the company’s operations.
Expertise in Service Delivery and Customer Experience Management
Jane Zimmer has extensive experience in service delivery and customer experience management. Her tenure at Alight Solutions has equipped her with in-depth knowledge and skills essential for leading customer-focused initiatives. Her experience spans over three decades, ensuring she brings seasoned insights into her senior leadership role.
Background and Location
Based in Mundelein, Illinois, Jane Zimmer has become a key figure in the leadership team at Alight Solutions. Her career progression within the company from Delivery Manager to Senior Vice President underscores her significant contributions and leadership capabilities in service delivery and customer experience.