Jarvis Coley
About Jarvis Coley
Jarvis Coley is the Director and Sr. Solution Architect at Alight Solutions, with a strong background in data analysis, call center development, and employee engagement.
Title at Alight Solutions
Jarvis Coley currently holds the position of Director, Sr. Solution Architect at Alight Solutions. In this role, he is responsible for developing and implementing technical solutions that meet the business needs of clients. This position builds on his extensive experience and technical expertise in solution architecture.
Previous Experience at Alight Solutions
Prior to his current role, Jarvis Coley worked as a Solution Architect at Alight Solutions from 2017 to 2021, totaling four years. During this period, he was involved in designing and optimizing solutions to support company initiatives and enhance client satisfaction. His experience in this role laid the groundwork for his current leadership position.
Work History at Aon
Jarvis Coley has an extensive work history with Aon, where he held several positions. From 2016 to 2017, he served as a Solutions Architect. In 2015, he was a Workday Solutions Consultant for nine months. Earlier, he worked as Workforce Operations Lead - Scheduling and Forecasting from 2006 to 2015, spanning nine years of service. These roles provided him with a comprehensive understanding of workforce operations and employee engagement.
Education and Background
Jarvis Coley studied at Texas Southern University, where he pursued a degree in Business Administration and Management, General, from 1991 to 1997. His educational background equips him with foundational knowledge in business management and administration, complementing his extensive professional experience.
Skills and Expertise
Jarvis Coley has developed expertise in various domains, including call center development and employee engagement. He has a strong background in data analysis and is skilled in workforce operations consulting. His demonstrated history in the customer care industry further underscores his talent management abilities.