Jason Wait
About Jason Wait
Jason Wait is the Director at Alight Solutions, with a history of various roles at the company since 2011 and prior experience as a Pastor of Student Ministries at Heritage Church.
Company
Jason Wait is currently working at Alight Solutions as a Director. Alight Solutions offers technology-enabled health, wealth, and human capital management solutions.
Professional Title and Roles
Jason Wait holds the position of Director at Alight Solutions. Previously, he served in various roles within the same company, starting as a Transaction Processor and ascending through roles like Customer Service Representative, Payroll/WFA Specialist Advanced, Delivery Analyst, Delivery Analyst Advanced, and Senior Operations Manager.
Educational Background
Jason Wait studied at Liberty University where he pursued a Master of Arts in Marriage and Family Therapy/Counseling and completed 39 credit hours. He also has a Bachelor of Arts in Psychology and Music from Ouachita Baptist University and completed his high school education at Glen Rose High School.
Career Achievements
During his tenure at Alight Solutions, Jason Wait implemented a new culture that led to record high job satisfaction ratings among team members. He increased Year End Tax Form accuracy from 87% to 99.98% through process documentation and best practices. He also led the effort to create process automation, allowing the company to take on additional clients while reducing required headcount.
Client Relations and Team Management
Jason Wait has developed strong relationships with over 40 client teams by establishing open dialogue and ensuring rapid issue resolution. His extensive experience includes consulting clients and managing teams to support strategic goals and enhance organizational effectiveness.