Jaynita Wise
About Jaynita Wise
Jaynita Wise is a Customer Care Representative at Alight Solutions in Lincolnshire, Illinois, with a diverse background in customer service, human resources, and administrative roles across various industries.
Current Position at Alight Solutions
Jaynita Wise serves as a Customer Care Representative at Alight Solutions in Lincolnshire, Illinois. In her role, she is responsible for explaining and educating participants about health and welfare plan options during the annual enrollment period. Additionally, she processes transactions related to plan elections, including Cobra, Qualified Status Changes, and flexible spending accounts.
Previous Experience in Human Resources
Prior to her current position, Jaynita Wise worked as a Human Resources Representative at Midwest Operating Engineers. She was with the company for 11 months from 2018 to 2019, located in Countryside, IL. Her role involved addressing various human resources matters, showcasing her ability to manage HR tasks in a fast-paced environment.
Diverse Administrative Roles
Jaynita Wise has an extensive background in administrative roles across different industries. From 2015 to 2018, she worked at Ceannate Corp. as an Administrative Resolutions Processor. Her responsibilities included managing administrative tasks and processing resolutions efficiently. Before this, she spent four years as a Financial Aid Advisor at Career Education Corporation, located in Schaumburg, IL, from 2011 to 2015.
Early Career and Education
Jaynita Wise began her career in the management sector, serving as the Office & Operations Manager at Ecker Center from 2000 to 2009. Educationally, she holds a Bachelor of Communications and Fine Arts from Southern Illinois University, Carbondale, where she studied Music Teacher Education. Her academic background combined with her professional experience highlights her versatility and commitment to various fields.
Skills and Competencies
Throughout her career, Jaynita Wise has developed excellent communication, interpersonal, and organizational skills. She has proven leadership and training abilities and has worked extensively in fast-paced environments across a variety of industries. Additionally, she conducts research on health and welfare topics to stay updated with client policies and procedures, ensuring she provides accurate and current information to participants.