Jennifer Coello
About Jennifer Coello
Jennifer Coello is a Customer Care Representative in Human Resources at Alight Solutions and a Beauty Influencer at Everra, based in Orlando, Florida.
Current Roles
Jennifer Coello is currently working at Alight Solutions in Orlando, Florida as a Customer Care Representative in the Human Resources department. Additionally, she is a Beauty Influencer at Everra. Her role at Alight involves handling complex HR and financial issues related to health care benefits, 401k savings, and retirement plans.
Previous Work Experience
Jennifer Coello has a diverse professional background with notable positions at several organizations. She worked at the STATE OF FLORIDA DEPARTMENT OF HEALTH as an Accountant II in 2020 for 9 months. Prior to this, she was a Patient Registration Coordinator at AdventHealth from 2019 to 2020, and an Employment Representative at the Florida Department of Economic Opportunity from 2016 to 2018. She also gained experience as a Registered Pharmacy Technician at Walgreens in 2016 and as a Patient Care Coordinator at University Diagnostic Institute from 2013 to 2014.
Education and Expertise
Jennifer Coello studied at the University of Central Florida, where she earned her Bachelor's degree in Health Services Administration, completing her studies from 2008 to 2012. Her expertise includes handling complex transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. She is proficient in leveraging computer navigation to toggle between multiple screens and systems to provide effective customer support.
Skills and Proficiencies
Jennifer is skilled in processing various transactions related to health care benefits, tax updates, and retirement plans. She excels at creating and updating files in databases and communicates effectively with third parties to address customer inquiries. Her ability to navigate multiple screens and systems enhances her efficiency in customer care roles.