Jennifer Fry, Clms
About Jennifer Fry, Clms
Jennifer Fry is the Sr. Director of Account Management at Alight Solutions, with over 20 years of experience in disability management and a strong background in leadership and organizational studies.
Current Role at Alight Solutions
Jennifer Fry is currently the Sr. Director of Account Management at Alight Solutions. In her role, she oversees Service, SaaS, and Carrier clients, drives strategy, and ensures the overall health of client relationships to achieve financial goals. With over 20 years of experience in disability management, Jennifer is responsible for creating holistic customer solutions that enhance business results.
Previous Roles at ReedGroup
From 2020 to 2023, Jennifer Fry served as the Sr. Director of Account Management at ReedGroup. During her tenure, she focused on overseeing account management functions and applied her expertise in disability management to improve customer experiences. Her role involved strategic planning and fostering strong client relationships.
Experience at The Hartford
Jennifer Fry held multiple positions at The Hartford, including Director of National Accounts Implementation and Pre-Sale, and Head of Implementation for Disability, Leave, Voluntary, and Life. She worked at The Hartford from 2018 to 2020, and her roles involved coordinating national accounts and implementing comprehensive disability management solutions.
Roles at Aetna
Jennifer Fry was employed at Aetna in various capacities from 2011 to 2018. She initially served as a Return To Work Consultant and moved on to several leadership roles, including Head of National Accounts Implementation for Disability, Leave, and Life, and Director of Group Insurance Claims (Absence, STD, LTD). Her work at Aetna involved extensive experience in disability claims management and implementing national account strategies.
Education and Certifications
Jennifer Fry has a strong educational background and multiple certifications. She studied Certified Leave Management Specialist (CLMS) from DMEC in 2020, Leadership and Organizational Studies at the University of Southern Maine, and Computer Sciences at Andover College. Additionally, she holds certifications in ALMI, ACS, and ALHC from LOMA. Her educational credentials are complemented by over 20 years of experience in the disability management field.