Jennifer Henderson
About Jennifer Henderson
Jennifer Henderson is a Performance Team Leader at Alight Solutions in Hunt Valley, Maryland, with over 20 years of experience in Health and Welfare Employee Benefits Administration and Outsourcing.
Company
Jennifer Henderson currently works at Alight Solutions in Hunt Valley, Maryland. Alight Solutions specializes in transforming health, wealth, and human resources. Jennifer's role at Alight Solutions involves significant responsibilities in managing performance and overseeing client engagements.
Title
Jennifer Henderson serves as a Performance Team Leader at Alight Solutions. In this role, she supports 10 nationwide clients and leads a portfolio of approximately 8-10 Health Enterprise clients. She is also responsible for managing over $5,000,000 in Annual Recurring Revenue.
Education and Expertise
Jennifer Henderson holds a Bachelor of Arts (B.A.) in Sociology from Lehigh University, where she studied from 1988 to 1992. With over 20 years of experience in Health and Welfare Employee Benefits Administration and Outsourcing, she possesses a wide range of skills, including Performance Management, Benefit Plan Design Analysis, and Project Management. She is proficient in multiple software tools such as Outlook, Microsoft Office, and SharePoint.
Professional Background
Jennifer Henderson has an extensive professional background. She worked at ADP from 2001 to 2014, serving in various capacities such as Implementation Project Manager/Special Projects in Silver Spring, Resource Supervisor, Implementation in Rockville, and Manager, Implementation Benefit Services in a virtual capacity. Her roles at ADP built a solid foundation for her current position at Alight Solutions.
Management Responsibilities
In her role at Alight Solutions, Jennifer Henderson manages broad organization-wide projects and owns communication of escalation, risk, issues, and priorities across external and internal stakeholders. She effectively consults with clients on core delivery and new projects, manages her team using metrics and data, and focuses on project delivery, continuous improvement, and defect management.