Jennifer Jalloway
About Jennifer Jalloway
Jennifer Jalloway is the Sr Customer Service Client Manager at Alight Solutions in Lincolnshire, Illinois, with over 28 years of experience in customer service management.
Title
Jennifer Jalloway holds the position of Senior Customer Service Client Manager at Alight Solutions.
Company
Jennifer Jalloway is currently employed at Alight Solutions, which is located in Lincolnshire, Illinois. She has been with Alight Solutions since its inception, transitioning from AonHewitt when the new company was formed.
Previous Experience at AonHewitt
Before joining Alight Solutions, Jennifer Jalloway worked at AonHewitt as a Customer Service Client Manager. Her transition to Alight Solutions occurred during the formation of the company from AonHewitt.
Educational Background
Jennifer Jalloway studied at the University of Illinois Chicago, where she pursued a degree in Business, Management, Marketing, and Related Support Services. She completed her Bachelor of Science (B.S.) degree over a four-year period from 1988 to 1992.
Professional Experience
Jennifer Jalloway has over 28 years of experience in customer service management. She specializes in managing high-profile client accounts and ensuring customer satisfaction. Her deep understanding of the healthcare and benefits administration industry has been instrumental in her career.
Role in Company Merger
Jennifer Jalloway played a key role in the integration of customer service operations during the merger of AonHewitt and Alight Solutions. Her efforts were crucial in ensuring a smooth transition for clients and maintaining high standards of customer service.