Jennifer Larkin
About Jennifer Larkin
Jennifer Larkin is a Customer Care Specialist at Alight Solutions with over two decades of experience in customer service.
Current Position at Alight Solutions
Jennifer Larkin is currently a Customer Care Specialist at Alight Solutions in the United States. In her role, she focuses on providing high-quality customer care services. Her responsibilities likely include handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Previous Experience at Zebra Technologies
Jennifer Larkin worked as a Repair Specialist at Zebra Technologies from 2019 to 2021. Based in Buffalo Grove, IL, she focused on repair operations and customer service. Her role included managing repair processes and ensuring the swift resolution of technical issues for customers.
Role as Guest Service Leader at Kwik Trip, Inc.
Before her tenure at Zebra Technologies, Jennifer worked at Kwik Trip, Inc. as a Guest Service Leader from 2015 to 2018. Located in Pleasant Prairie, Wisconsin, she managed guest services, focusing on retail operations and enhancing customer satisfaction. Her role involved overseeing day-to-day operations and ensuring a positive experience for customers.
Assistant Manager at Ta-Travelcenters of America
Jennifer served as an Assistant Manager at Ta-Travelcenters of America from 2007 to 2015. During her 8 years in this position, she was responsible for various management tasks, including overseeing staff, managing operations, and enhancing customer service. This role helped her build a strong foundation in management and operations.
Extensive Experience in Customer Service
With over two decades of experience in customer service, Jennifer Larkin has expertise in both call center environments and face-to-face customer interactions. Her skill set includes proficiency in Microsoft Word, retail operations, customer satisfaction, and management. Her varied roles have prepared her well for her current responsibilities at Alight Solutions.