Jennifer Lopez

Jennifer Lopez

Bilingual Customer Service Representative @ Alight Solutions

About Jennifer Lopez

Jennifer Lopez is a bilingual customer service representative at Alight Solutions with over 6 years of experience in customer service roles. She has also worked in healthcare and the entertainment industry.

Current Role at Alight Solutions

Jennifer Lopez is currently a Bilingual Customer Service Representative at Alight Solutions. She began working at the company in July 2017, and since then has leveraged her multilingual skills to assist clients effectively. Her role involves addressing customer inquiries and providing solutions in both English and Spanish, ensuring clear communication and efficient resolution of issues.

Previous Experience at PR Children's Hospital

From 2012 to 2014, Jennifer Lopez worked as an LPN at PR Children's Hospital. In this role, she provided patient care, supported medical staff, and assisted in maintaining patient records. Her experience in the healthcare sector helped develop her skills in patient interaction and medical documentation, contributing to her comprehensive understanding of the medical field.

Employment History at Downtown Disney

Jennifer Lopez has experience in the entertainment industry from her time working at Downtown Disney. From 2009 to 2011, she worked as a Magnetron, a role that involved engaging with guests and ensuring their experience was enjoyable. This position helped her develop strong interpersonal skills and the ability to manage diverse customer needs in a high-energy environment.

Role at Cox Hospital

Before joining PR Children's Hospital, Jennifer Lopez worked at Cox Hospital as a Cox Family Medicine Associate. Her tenure there lasted from 2008 to 2009, and involved assisting medical professionals and supporting patient care services. This position provided her with foundational experience in a medical setting, further enhancing her capacity to work in healthcare environments.

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