Jerry Yates
About Jerry Yates
Jerry Yates is a Senior Client Services Manager at Alight Solutions in The Woodlands, TX, with over 20 years of experience in client services and operations management.
Company
Jerry Yates is currently employed at Alight Solutions, a company based in The Woodlands, TX. Alight Solutions specializes in providing integrated digital human capital and business solutions. Within this organization, Jerry holds multiple managerial roles that focus on client services and operations.
Title
Jerry Yates carries the title of Senior Client Services Manager at Alight Solutions. He is also responsible for overseeing operations as the Operations Services Senior Manager and fulfilling roles related to client operations management.
Experience at Alight Solutions
Since January 2019, Jerry Yates has been a vital part of Alight Solutions' management team. He holds key positions as Senior Client Services Manager, Operations Services Senior Manager, and Client Operations Manager. His roles involve a variety of responsibilities that contribute to the company's client satisfaction and operational efficiency.
Past Experience at Aon Hewitt
Before joining Alight Solutions, Jerry Yates worked at Aon Hewitt from 2011 to 2014. His role was Workforce Administration Implementation Analyst - Advanced. He was based in The Woodlands, TX, and concentrated on workforce administration tasks.
Education and Expertise
Jerry Yates studied at Texas A&M University, where he earned a Bachelor of Science degree in Human Resource Development. His academic background in business and human resource development spans five years, from 2004 to 2009, giving him a strong foundation for his professional career.
Early Career Experience
Jerry Yates began his career at Best Buy, where he served as a Sales Supervisor for 11 years (2000 to 2011). He also interned at Silverthread International Incorporated for 3 months in 2005. These early roles helped him build extensive experience in sales and workforce administration.
Expertise in Client Services and Operations Management
With over 20 years of experience, Jerry Yates specializes in client services and operations management. His expertise includes managing large-scale client service projects, workforce administration, and improving client satisfaction and operational efficiency.