Jessica Borchik
About Jessica Borchik
Jessica Borchik is the Vice President of Alight Benefit Guidance at Alight Solutions, with a background in business process analysis and talent development.
Company
Jessica Borchik is slated to join Alight Solutions as Vice President, Alight Benefit Guidance starting in February 2024. Alight Solutions is a prominent firm known for offering advanced HR and business solutions.
Title
Jessica Borchik will hold the title of Vice President, Alight Benefit Guidance at Alight Solutions. This role involves overseeing benefit guidance initiatives, aimed at improving customer satisfaction and operational efficiency.
Career Background at Benefitfocus
Jessica Borchik has an extensive 14-year career at Benefitfocus, where she held various leadership positions. She served as Senior Director / Principal, Voluntary Benefit Consulting (2019-2023), Senior Manager, Enterprise Advisors (2018-2019), Enterprise Advisor (2017-2018), Director, Enterprise Customer Success Management (2016), Senior Manager, Enterprise Operations (2015-2016), Senior Manager, State Health Plan Operations (2012-2015), Manager, EDI and Payroll Integration (2010-2012), and Manager, Employer Services (2005-2010).
Previous Role at Blackbaud
Before her tenure at Benefitfocus, Jessica Borchik worked at Blackbaud as a Customer Service Rep / Trainer from 2004 to 2005. In this role, she gained valuable experience in customer service and training methodologies.
Education and Expertise
Jessica Borchik earned her Bachelor of Arts (B.A.) degree in Business Administration and Management, General from the University of Florida - Warrington College of Business, completing her studies from 2001 to 2003. She is passionate about analyzing and improving business processes, talent development, and empowering individuals to achieve their key success metrics.