Jessie Epperson
About Jessie Epperson
Jessie Epperson is the President of Concierge Outdoor Solutions LLC and a Client Manager II at Alight Solutions, specializing in defined benefits administration with over 20 years of experience.
Current Positions
Jessie Epperson currently holds multiple leadership roles. Jessie serves as the President of Concierge Outdoor Solutions LLC, where strategic oversight and company growth are key responsibilities. Concurrently, Jessie works at Alight Solutions as a Client Manager II, specializing in Defined Benefits Administration in the Orlando, Florida area. These roles leverage Jessie's extensive experience in client management and benefits administration.
Past Employment
Jessie Epperson's extensive career includes significant roles at Aon Hewitt and AT&T Mobility. At Aon Hewitt, Jessie progressed from a Senior Benefits Specialist to Benefits Operations Manager over a span of nearly a decade, enhancing skills in benefits administration and operational management. Prior to Aon Hewitt, Jessie worked for five years at AT&T Mobility as a Senior Customer Care Associate and Customer Retention Specialist, focusing on customer service excellence and retention strategies.
Educational Background
Jessie Epperson is a graduate of the University of Central Florida - College of Business Administration, where Jessie earned a B.S.B.A. focusing on Accounting and Business/Management. Jessie initially studied at Valencia College, earning an Associate's degree in General Education over four years. This academic foundation underpins Jessie’s expertise in business operations and strategic client management.
Specializations and Expertise
Jessie Epperson brings over two decades of experience in benefits administration and client management. Jessie specializes in operational performance management and process improvement, with strong skills in end-to-end project management. Leadership roles have provided Jessie with significant experience in team leadership and strategic initiative development. Jessie also has a comprehensive understanding of client consulting and strategy, enabling effective client service and operational excellence.
Location
Jessie Epperson is currently based in the Orlando, Florida area, where Jessie serves in various professional capacities. Jessie’s career in the region includes significant tenures at Aon Hewitt, Alight Solutions, and AT&T Mobility, contributing to a deep understanding of the local business landscape.