Jillian Lupasco
About Jillian Lupasco
Jillian Lupasco is the Client Operations Manager at Alight Solutions in Dallas, Texas, with extensive experience in client support and management roles.
Title
Jillian Lupasco holds the position of Client Operations Manager at Alight Solutions based in Dallas, Texas, United States. In this role, she oversees the Client Operations team, ensuring internal support for external-facing team members through activities such as organizational development, project management, plan document auditing, and product fulfillment.
Company
Jillian is currently working at Alight Solutions, a company specializing in providing human capital and business solutions. At Alight Solutions, she plays a critical role in client operations, contributing significantly to the company's support framework. She started her tenure at Alight Solutions in July 2018.
Education and Expertise
Jillian holds a Bachelor of Science degree in Business Administration from The University of Texas at Dallas, earned between 2008 and 2010. Additionally, she has an Associate's degree from Collin College, where she studied from 2006 to 2008. Her educational background in business administration provides Jillian with a solid foundation for her career in client operations and management.
Background
Jillian Lupasco has extensive experience in various roles that have shaped her career in client operations and management. She worked at Compass Professional Health Services for seven years, holding multiple roles including Client Success Support Manager, Plan Audit Specialist, Lead Health Professional, and Health Pro Associate. Prior to this, she gained experience in customer service and management at Sam's Club, serving as both a Customer Service Associate and Membership Champion, and at Albertsons, where she was a Front End Manager.
Experience at Compass Professional Health Services
At Compass Professional Health Services, Jillian held various positions over a period of seven years. She started as a Health Pro Associate (2010-2011), then moved on to become a Lead Health Professional (2011-2013). She was then promoted to Plan Audit Specialist (2013-2015) and finally served as a Client Success Support Manager (2015-2018). Her tenure at Compass Professional Health Services provided her with extensive experience in client success, plan auditing, and team leadership.