Joanna Partyka
About Joanna Partyka
Joanna Partyka is an Operations Delivery Manager at Alight Solutions with over a decade of experience in customer service and operations management.
Title
Joanna Partyka is currently the Operations Delivery Manager at Alight Solutions. She has been with the company since November 2017, bringing her extensive experience in customer service and operations management to the role.
Company
Joanna Partyka is currently employed by Alight Solutions. She has been contributing to the company since November 2017. Alight Solutions is known for providing integrated human capital and business solutions to drive better outcomes for its clients.
Previous Roles at Alight Solutions
Before her current role, Joanna Partyka served as the Customer Service Team Manager at Alight Solutions from 2015 to 2017. During her tenure, she focused on enhancing customer service operations and managing team performance.
Career at Aon
Joanna Partyka built a solid foundation in customer service and delivery management at Aon. She held various roles there, starting as a Junior Delivery Specialist (2012-2013), then moving to Delivery Specialist (2013-2014), and Senior Delivery Specialist - Customer Service Coach (2014-2015). She eventually became the Customer Service Team Manager, a role she held from 2015 to 2017.
Education and Expertise
Joanna Partyka earned her Bachelor's and Master's degrees from Uniwersytet Ekonomiczny w Krakowie. Her academic background has equipped her with essential skills in economics and management, further enhancing her capabilities in her professional roles.
Professional Background
Joanna Partyka has over a decade of experience in customer service and operations management. Her career spans various roles where she demonstrated her expertise in managing and coaching customer service teams and delivering operational excellence.