Jomish George
About Jomish George
Jomish George is the Global Quality Manager at Alight Solutions in Kochi, Kerala, India, with extensive experience in quality management and assurance.
Title
Jomish George holds the title of Global Quality Manager at Alight Solutions, based in Kochi, Kerala, India.
Current Role at Alight Solutions
Currently serving as the Global Quality Manager at Alight Solutions, Jomish George is instrumental in managing a team of 20 Quality Assurance specialists across various regions such as Granada, Poland, Manila, China, Argentina, and Kochi. In his role, he employs Lean and Six Sigma principles to identify knowledge gaps and enhance the overall quality of the team. His focus includes automating manual and repetitive tasks, reducing cycle times, and stabilizing teams dealing with client remediation.
Previous Positions at NGA Human Resources
Jomish George's professional journey includes significant tenures at NGA Human Resources. From 2018 to 2022, he served as the Global Quality Lead in the Cochin Area, India. Before that, he functioned as a Quality Assurance Specialist from 2012 to 2017, also based in Kochi. His responsibilities involved developing and deploying end-to-end quality management systems for new clients, including SLA management, quality measurement, CAPA, and FMEA.
Education and Expertise
Jomish George's academic background is robust. He earned a Bachelor of Commerce in Economics from Bhopal School of Social Sciences, and a B.Phil in Philosophy from Khrist Premalaya Regional Philosophy, Bhopal, both achieved between 2008 and 2011. He later pursued a Master of Commerce in Accounting and Finance from Mahatma Gandhi University. His educational disciplines provide a strong foundation in both philosophical and commercial studies.
Professional Contributions
Jomish George has contributed significantly to quality management. He led the creation and deployment of a new Transactional Quality framework for his Quality team in Kochi, a pioneering effort at the time. Additionally, he developed and deployed comprehensive quality management systems for new clients and provided critical quality data to various stakeholders to build confidence and credibility in Alight Solutions' services.