Jonathan Dulaney
About Jonathan Dulaney
Jonathan Dulaney is a Senior Client Manager with extensive experience in human resources, operations management, and business process improvement.
Title and Current Role
Jonathan Dulaney currently holds the position of Senior Client Manager. His role involves managing client relationships, overseeing service delivery, and ensuring client satisfaction. His expertise in business process improvement and operations management supports his impactful presence in this role.
Professional Experience at Aon
Jonathan Dulaney worked at Aon as a Benefits Operations Manager from 2014 to 2017, located in London, Greater London, United Kingdom. During his tenure, he was responsible for managing benefits operations, streamlining processes, and ensuring efficient delivery of services. His ability to handle complex operations was pivotal to his role at Aon.
Career at Target
Jonathan Dulaney had a fruitful career at Target, holding the positions of Senior Team Lead and Human Resources Generalist. From 2008 to 2014, based in Minneapolis, Minnesota, United States, he developed skills in team leadership and human resources management, focusing on operations excellence and employee development. These roles cemented his foundation in the human resources industry.
Educational Background
Jonathan Dulaney studied at Salem College from 2013 to 2018, earning a Bachelor's degree in Business, Management, Marketing, and Related Support Services. This educational background provided him with the theoretical and practical knowledge necessary for his roles in business and human resources.
Expertise in Business Process Improvement
With a strong background in business process improvement and training, Jonathan Dulaney has made significant contributions to the human resources industry. His expertise allows him to streamline operations, enhance efficiency, and implement effective training programs, making him a valuable asset in any organization.
Experience in Operations Management
Jonathan Dulaney possesses extensive experience in operations management. His roles have consistently involved overseeing operations, optimizing processes, and ensuring that services are delivered efficiently. This has equipped him with the skills to manage complex operations and drive continuous improvement.