Jorge Rivera
About Jorge Rivera
Jorge Rivera is the Customer Care Manager at Alight Solutions in The Woodlands, Texas, with over a decade of experience in customer care management.
Title
Jorge Rivera is currently serving as the Customer Care Manager at Alight Solutions in The Woodlands, Texas, United States.
Current Company
Jorge Rivera is employed at Alight Solutions, where he has worked for over a decade. His role focuses on enhancing customer care operations and ensuring customer satisfaction.
Previous Experience
Before joining Alight Solutions, Jorge Rivera spent 11 years at Condado Travel Inc. He served as Reservations Manager and Network Planner, where he built extensive experience in the travel industry.
Education and Expertise
Jorge Rivera studied at Universidad del Sagrado Corazón from 1992 to 1996. He possesses a strong background in managing customer relationships and resolving complex service issues.
Background in Customer Care
With over a decade of experience in customer care management, Jorge Rivera has effectively handled complex customer service situations and implemented various solutions to improve customer satisfaction.