Jose Rodriguez
About Jose Rodriguez
Jose Rodriguez is an Account Manager at Alight Solutions in the Miami/Fort Lauderdale area, with extensive experience in project management, customer satisfaction, and Workday implementation.
Current Role and Responsibilities
Jose Rodriguez is currently an Account Manager at Alight Solutions, located in the Miami/Fort Lauderdale area. Since October 2013, he has focused on project management and customer satisfaction. His role involves working closely with clients to leverage Workday best practices for optimal project outcomes. He ensures projects are delivered within the budget as outlined in the Statement of Work (SOW).
Past Professional Experience
Prior to his current role, Jose Rodriguez served in various distinguished positions in multiple companies. From 2010 to 2013, he was a Senior Business Analyst at Aon Hewitt in Florida. Before that, he held multiple roles at BellSouth: Call Center Director at BellSouth Entertainment (2000 to 2002), Manager of Customer Operations at BellSouth Mobility/Cingular (1996 to 2000), Production Support Manager at BellSouth Advertising/Publishing Corporation (1995 to 1996), and Systems Administrator at BellSouth Advertising & Publishing Company (1991 to 1995). Jose also had a notable 32-year tenure at AT&T, where he was Technical Director from 1978 to 2010.
Educational Background
Jose Rodriguez holds a Masters in Business Administration (MBA) and a Graduate Certificate in Human Resources from Keller Graduate School of Management, which he achieved from 2002 to 2006. He also earned a Bachelor's of Science (BS) in Professional Studies from Barry University, completed between 1994 and 1996.
Skills and Expertise
Jose has extensive experience in managing the implementation of Workday, a leading cloud-based software for human capital management. He is skilled in systems and applications administration, with a focus on systems enhancements and integration. He possesses strong facilitation skills that enable effective collaboration and communication among project stakeholders. His background also includes conflict resolution, mentoring, and staff motivation.
Bilingual Communication
Jose Rodriguez is bilingual, fluent in both English and Spanish. This fluency extends to verbal and written communication, which enhances his ability to effectively communicate with diverse client bases and team members.