Joseph M. Matz
About Joseph M. Matz
Joseph M. Matz is a Client Manager at Alight Solutions in Winston Salem, North Carolina, with over 20 years of experience in benefits administration and customer service.
Current Position at Alight Solutions
Joseph M. Matz serves as a Client Manager at Alight Solutions in Winston Salem, North Carolina. He has been with the company since April 2019. In his current role, he focuses on managing client relationships and ensuring client satisfaction. His extensive background in benefits administration and customer service supports his responsibilities at Alight Solutions.
Previous Role at Property Damage Appraisers, Inc.
Joseph M. Matz worked as the Customer Service and Logistics Manager at Property Damage Appraisers, Inc. from 2017 to 2019. Based in the Greensboro/Winston-Salem, North Carolina Area, he gained valuable experience in logistics management during his tenure. This role involved coordinating logistics and managing customer service operations to enhance efficiency and customer satisfaction.
Experience at The Segal Company
From 2012 to 2016, Joseph M. Matz served as a Benefits Consultant at The Segal Company in the Greater Chicago Area. His role involved consulting on benefits administration, drawing on his extensive experience in the field. His four-year tenure at Segal added to his comprehensive understanding of employee benefits and client needs.
Career at Aon Hewitt and WageWorks
Joseph M. Matz held the position of Business Operations Manager at Aon Hewitt for one year from 2011 to 2012 in Lincolnshire. Prior to this, he spent five years at WageWorks as an Implementation Project Manager, from 2006 to 2011. These roles were crucial in developing his skills in business operations, project management, and client implementation services.
Long-Term Experience at Hewitt Associates
Joseph M. Matz worked at Hewitt Associates for 11 years, from 1995 to 2006. During his time there, he held positions as Customer Service Manager and Business Analyst. This long-term experience allowed him to build a strong foundation in customer service and analytics, contributing to his overall professional development.
Educational Background
Joseph M. Matz completed his Bachelor of Business Administration (B.B.A.) in Human Resources Management and Services from Marquette University, where he studied from 1988 to 1990. Prior to that, he attended Valparaiso University for two years from 1986 to 1988, where he studied Business Administration. His educational background laid the groundwork for his expertise in business and human resources.
Years of Experience in Benefits Administration and Customer Service
With over 20 years of experience in benefits administration and customer service, Joseph M. Matz brings substantial expertise to his roles. His extensive career includes significant positions in companies like Alight Solutions, Property Damage Appraisers, Inc., The Segal Company, Aon Hewitt, WageWorks, and Hewitt Associates. His broad experience aids him in effectively managing client relationships and operational efficiencies.