Joy Levy
About Joy Levy
Joy Levy is a Client Manager at Alight Solutions in Lincolnshire, Illinois, and a Benefits Operations Manager at Aon in London, UK, with over 25 years of experience in management, business, and hospitality.
Current Positions
Joy Levy is currently serving as a Client Manager at Alight Solutions in Lincolnshire, Illinois, United States. Concurrently, she holds the position of Benefits Operations Manager at Aon in London, Greater London, United Kingdom. These roles highlight her extensive expertise in managing client interactions and overseeing benefits operations.
Previous Work Experience
Joy Levy has a diverse work history, beginning with a role as a Reservations Services Specialist at Mark Travel Corporation from 1995 to 1997. She then served as the Assistant Reservations Manager at Rosen Center Hotel from 1997 to 2000. Transitioning from hospitality to benefits management, Joy joined Aon in 2000 as a Customer Service Representative, and later took on the role of Benefits Analyst from 2005 to 2008. In 2008, she began working at Hewitt Associates as a Benefits Operations Manager.
Educational Background
Joy Levy attended the University of Central Florida, where she studied Management, Business, and Hospitality Management from 1988 to 1993. This educational foundation paved the way for her multifaceted career in both the hospitality and benefits management sectors.
Transition to Benefits Management
Joy Levy made a significant career transition from the hospitality industry to benefits management in 2000. Her initial roles in the hospitality sector provided her with a strong customer service background, which she leveraged to excel in various positions at Aon, including Benefits Analyst and Customer Service Representative.
Experience in Management and Operations
With over 25 years of experience, Joy Levy has honed her skills in management, business, and hospitality. Her career spans multiple countries including the US and the UK. At Aon, she gained extensive experience in customer service, benefits analysis, and benefits operations management, proving her ability to manage complex client needs and operational challenges.