Joyce Clark
About Joyce Clark
Joyce Clark is the North American Transformation Lead at Alight Solutions, with extensive experience in performance consulting and leadership roles across multiple organizations.
Title at Alight Solutions
Joyce Clark is the North American Transformation Lead at Alight Solutions, based in Michigan, United States. In her role, Joyce is responsible for driving transformation initiatives across the North American region, ensuring that client needs are met with innovative training and education solutions. She leverages her extensive experience in performance consulting and project management to lead successful transformation programs.
Previous Role at NorthgateArinso
Before joining Alight Solutions, Joyce Clark served as the Global Operational Lead at NorthgateArinso from 2010 to 2019. During her nine-year tenure, she was instrumental in managing global operations, focusing on performance consulting and business process reengineering. Her leadership was characterized by a strong commitment to client needs and a talent for gap analysis.
Career at Convergys and DigitalThink
At Convergys and DigitalThink, Joyce Clark worked as a Principal Performance Consultant from 2001 to 2010. Over nine years, she specialized in developing competency-driven learning content and delivering innovative training solutions. Her work during this period was highlighted by her publication of the article 'Developing Competency-Driven Learning Content' in Chief Learning Officer Magazine in September 2003.
Early Career in Performance Consulting
Joyce Clark began her career at Electronic Data Systems, where she worked as a Performance Consultant from 1985 to 1999. Her 14 years at the company honed her skills in performance consulting and instructional design. She later held the role of Consulting Manager at Triad Performance Technologies in Farmington Hills, Michigan, from 1999 to 2001.
Educational Background
Joyce Clark holds a Bachelor of Arts in Communication from Michigan State University, where she studied Communication and Business. She furthered her education with a Master of Education in Instructional Technology from Wayne State University, focusing on instructional design. Her academic background laid a solid foundation for her career in performance consulting and instructional technology.
Published Articles
Joyce Clark has contributed to the field of performance consulting through her publications. In July 2009, she published 'Follow a Performance Map to Superior Performance' in Talent Management Magazine. Earlier, in September 2003, she authored 'Developing Competency-Driven Learning Content' in Chief Learning Officer Magazine. These articles reflect her expertise in developing and implementing performance-based training solutions.