Justin Onozato
About Justin Onozato
Justin Onozato is a Client Manager at Alight Solutions with over 6 years of experience in client management and operations in the Greater Chicago Area.
Current Role at Alight Solutions
Justin Onozato is currently serving as a Client Manager at Alight Solutions. In this role, he is responsible for managing client relationships, ensuring client satisfaction, and overseeing client service delivery. His responsibilities include developing and implementing client strategies, addressing client concerns, and optimizing service delivery processes. Justin has been in this position since January 2021, contributing his extensive experience to enhance client engagement and operational efficiency.
Previous Roles at Alight Solutions
Before becoming a Client Manager, Justin Onozato held two key positions at Alight Solutions. From 2019 to 2021, he worked as a Client Specialist II, where he was responsible for more complex client needs and solutions. Prior to this, he served as a Client Specialist from 2017 to 2019, focusing on client support and service delivery. Throughout these roles, he developed a deep understanding of client management and operations, which has been instrumental in his current position.
Educational Background
Justin Onozato completed his Bachelor of Science (B.S.) degree at the University of Illinois Chicago, studying Information & Decision Sciences with a concentration in Supply Chain Management and Operations. His academic background provided a solid foundation in analytical and decision-making skills, crucial for his roles in client management and operations. This formal education equipped him with the technical knowledge and practical insights necessary for excelling in the industry.
Early Career Experience
Justin Onozato's early career was marked by a series of internships that provided diverse experiences in asset management, operations, and cash control. In 2017, he interned at TTX Company as an Asset Management Intern in Chicago. Prior to this, in 2016, he worked as an Operations Intern at J.B. Hunt Transport Services, Inc. In 2015, he gained experience as a Cash Control Intern at Six Flags in Gurnee, IL. These roles helped him to acquire a broad understanding of various operational functions, which has been beneficial in his career progression.
Industry Expertise and Skills
With over 6 years of experience in client management and operations within the Greater Chicago Area, Justin Onozato has developed a specialization in supply chain management and operations. His tenure at Alight Solutions allowed him to hone his skills in client needs assessment and solution development, particularly in the health sector. His expertise is supported by his academic background in Information & Decision Sciences, making him proficient in leveraging data and strategic decision-making to enhance client services.