Justyna Dolinska
About Justyna Dolinska
Justyna Dolinska is a Senior Client Governance Analyst at Alight Solutions with over a decade of experience in customer service and human capital management.
Current Title and Role
Justyna Dolinska is currently employed as a Senior Client Governance Analyst at Alight Solutions. In this role, she leverages her extensive background in customer service and human capital management to ensure effective client relationships and governance practices within the organization.
Professional Journey at Alight Solutions
Justyna joined Alight Solutions as a Global Service Coordinator, where she worked from 2016 to 2020 in Kraków, Poland. After four years in this role focused on customer service and human capital management, she transitioned to her current position as Senior Client Governance Analyst, continuing to contribute her expertise to the company.
Career at Aon Hewitt
Before joining Alight Solutions, Justyna Dolinska had an extensive career at Aon Hewitt. She started as a Customer Service Associate from 2010 to 2012, then progressed to Customer Service Coach from 2012 to 2013. She further advanced to Team Manager in Customer Service, HR Services, where she worked from 2013 to 2020. Over these 10 years, she developed significant expertise in customer service and HR management.
Educational Background
Justyna Dolinska holds a Master's degree in Political Science and Journalism from Jagiellonian University, where she studied from 2001 to 2007. Her academic background in these fields provides a solid foundation for her analytical skills and contributes to her effectiveness in roles requiring deep client governance knowledge.
Experience in Customer Service and Human Capital Management
With over a decade of experience in customer service and human capital management, Justyna Dolinska has a proven track record of progressive roles. Her journey from a Customer Service Associate to a Senior Client Governance Analyst showcases her capabilities and dedication to the field, reflecting her deep understanding and skillset in both customer relations and employee management.