Kaitlyn Chaplin
About Kaitlyn Chaplin
Kaitlyn Chaplin is a Health Client Manager at Alight Solutions in the Greensboro--Winston-Salem--High Point Area, with over 8 years of experience in customer service and client management roles across various industries.
Current Position at Alight Solutions
Kaitlyn Chaplin currently holds dual roles at Alight Solutions as a Health Client Manager and a Health Client Specialist II in the Greensboro--Winston-Salem--High Point Area. These roles involve managing client health benefits and ensuring effective communication between clients and the service provider.
Previous Roles at Alight Solutions
Prior to her current positions, Kaitlyn worked at Alight Solutions as a Health Client Specialist I from 2019 to 2020 in the Greensboro/Winston-Salem area. This role likely involved supporting clients with their health benefits and ensuring their needs were met efficiently.
Experience at University of North Carolina at Greensboro
Kaitlyn served as a Student Office Assistant at the University of North Carolina at Greensboro from 2018 to 2019 for a period of nine months. This role likely provided her with valuable administrative experience and enhanced her communication skills.
Education Background
Kaitlyn Chaplin studied Communication Studies at the University of North Carolina at Greensboro, where she earned a Bachelor of Arts degree (BA) from 2017 to 2019. This education has provided her with a strong foundation in communication, which she applies in her client management roles.
Early Career in Hospitality and Brand Promotion
Before transitioning into client management, Kaitlyn gained diverse experience in the hospitality industry. She worked for three years as a Server at Texas Roadhouse in Alexandria, Louisiana, and served as a Brand Ambassador for World of Beer Franchising, Inc., where she promoted the brand and engaged customers from 2016 to 2017. Additionally, she served as a Guest Services Coordinator at EyeSalons, Inc. in 2018.