Karla Martínez
About Karla Martínez
Karla Martínez is a Health Implementation Analyst I at Alight Solutions and a Tax Associate at H&R Block in Puerto Rico, Caquetá, Colombia, with over 7 years of experience in health implementation and client services.
Current Roles at Alight Solutions and H&R Block
Karla Martínez is currently working at Alight Solutions as a Health Implementation Analyst I in Puerto Rico, Caquetá, Colombia. In this role, she focuses on health implementation processes. Alongside this position, she is also employed at H&R Block as a Tax Associate, where she is involved in helping clients with their tax preparations and filings.
Previous Positions at Alight Solutions
Karla Martínez has held multiple roles at Alight Solutions starting from 2016. Initially, she worked as a Data Processor from 2016 to 2017, and later as a Health Client Specialist I from 2017 to 2018. These roles have provided her with extensive experience in data management and client services within the health sector.
Experience at Aon
Karla Martínez's tenure at Aon spanned from 2013 to 2016, where she held roles as a Customer Service Representative for three years and as a Business Instructor and Coach for two years. Her responsibilities included customer service tasks and likely training and mentoring new employees, which have contributed to her expertise in client relations and educational roles.
Educational Background
Karla Martínez earned her Bachelor of Arts degree from the University of Puerto Rico, Río Piedras, where she studied from 2006 to 2012. This education has provided her with a solid foundation in the arts and has supported her diverse career path.
Early Career Experience
Karla Martínez began her professional journey with roles such as an Office Aide and Data Entry Clerk at the University of Puerto Rico between 2006 and 2008. She also gained sales experience working as a Sales Clerk at Pacific Sunwear and as a Sales Associate at Ralph Lauren. These early roles helped her develop administrative and customer service skills.