Karla Rodríguez
About Karla Rodríguez
Karla Rodríguez is a Client Manager at Alight Solutions with over 7 years of experience in client management. She has a diverse background in benefits analysis, customer service, and translation.
Current Position at Alight Solutions
Karla Rodríguez is currently serving as a Client Manager at Alight Solutions. She joined the company in June 2016 and has accumulated over 7 years of experience in client management. In her role, she is responsible for managing client relationships, ensuring client satisfaction, and overseeing the delivery of services to clients.
Previous Roles at Aon
Before joining Alight Solutions, Karla Rodríguez gained valuable experience while working at Aon. She served as a Senior Benefits Analyst from 2014 to 2016, a role in which she was involved in benefits analysis and client consultation. Prior to that, she worked as a Customer Service Representative from 2013 to 2014, providing service and support to clients for nearly 10 months.
Experience at Hewitt Associates
Karla Rodríguez has additional experience in translation and customer service, which she acquired during her tenure at Hewitt Associates from 2006 to 2009. In this role, she was responsible for translating documents and effectively addressing customer inquiries over a period of 3 years.
Early Career at Gap Inc./Banana Republic
Karla Rodríguez began her professional journey in the retail sector, where she worked as a cashier at Gap Inc./Banana Republic from 2003 to 2004. This early role provided her with foundational skills in customer service and handling transactions.
Educational Background
Karla Rodríguez completed her bachelor's degree in Bachelor of Arts from the University of Puerto Rico - Cayey, where she studied from 2000 to 2005. She is also a graduate of the Universidad Politécnica de Puerto Rico. Her educational foundation has equipped her with the necessary skills and knowledge to excel in her professional roles.