Kassandra Warren
About Kassandra Warren
Kassandra Warren is a Customer Care Representative at Alight Solutions with extensive experience in customer service roles across various industries and international locations.
Current Role at Alight Solutions
Kassandra Warren is currently employed at Alight Solutions as a Customer Care Representative. She is based in Lincolnshire, Illinois, United States. This role involves addressing client queries, resolving customer issues, and ensuring a high level of customer satisfaction.
Previous Experience at Appen
In 2017, Kassandra Warren worked at Appen in Sydney, New South Wales, Australia. She held two distinct roles during her tenure. As a Content Relevance Auditor, she worked for three months, followed by a five-month position as a Social Media Evaluator. These roles involved evaluating and ensuring the relevance and accuracy of online content and social media interactions.
Education Background
Kassandra Warren has a varied educational background. She studied at the University of Missouri - Columbia from 2007 to 2011. Additionally, she attended Treston International College - Bonifacio Global City, where she studied Accountancy and earned a Bachelor of Science degree from 2013 to 2014.
Roles in Customer Service
Kassandra Warren has held various customer service roles across multiple industries. She worked as a Customer Service Advocate at UnitedHealth Group for two months from 2016 to 2017 in the United States. From 2014 to 2016, she served as a Greek Customer Service Representative at Open Access BPO in Makati, Manila, Philippines, leveraging her fluency in Greek. She also worked as a VIP Specialist at Worldventures in Plano, Texas, United States, from 2015 to 2016.
International Work Experience
Kassandra Warren has extensive international work experience, having lived and worked in various countries, including the Philippines and Australia. This international exposure has provided her with diverse cultural and professional experiences, enhancing her capabilities in customer service and human resources.