Katherine Eagan
About Katherine Eagan
Katherine Eagan is a Delivery Specialist at Alight Solutions and a Broker at JRC Logistics in Charlotte, North Carolina. She has extensive experience in customer service, logistics, and sales management from her previous roles at Aon Hewitt, Panther Expedited Services, Garden Ridge, and State Farm Insurance.
Current Roles at Alight Solutions and JRC Logistics
Katherine Eagan is currently holding two significant roles in the Charlotte, North Carolina Area. She works as a Delivery Specialist at Alight Solutions, a position she has maintained for over six years since April 2017. Concurrently, she is a Broker at JRC Logistics. These positions indicate her capability to manage substantial responsibilities concurrently and her expertise in delivery coordination and logistics management.
Previous Experience at Aon Hewitt
Prior to her current roles, Katherine Eagan garnered considerable experience at Aon Hewitt. She spent nearly three years at the company, initially serving as a Client Support Specialist from 2014 to 2016. She later transitioned to the role of Delivery Specialist from 2016 to 2017. Her tenure at Aon Hewitt provided her with vital insights into client support and delivery services, further honing her professional skills.
Logistics and Transportation Management Background
Katherine Eagan's professional journey includes significant experience in logistics and transportation management. She worked at Panther Expedited Services from 2005 to 2008 as a Driver Manager / Partner Carrier Representative. This role highlighted her ability to manage drivers and partnerships within a fast-paced environment, laying a robust foundation for her subsequent roles in logistics.
Customer Service and Payment Plan Management at State Farm Insurance
Katherine Eagan spent six years at State Farm Insurance from 1998 to 2004, working as a Customer Service Representative / Payment Plan Representative. This early career experience equipped her with strong customer service skills and an understanding of payment plan management, enabling her to handle client interactions effectively across her diverse roles in the years that followed.
Educational Background
Katherine Eagan studied at The Ohio State University from 1995 to 1996 and completed her high school education at Wadsworth High School, where she achieved Honors from 1991 to 1995. Her educational background laid the groundwork for her diverse career in customer service, logistics, and delivery management.