Kathleen Proctor
About Kathleen Proctor
Kathleen Proctor is a Client Service Manager at Alight Solutions in Atlanta, Georgia, with over two decades of experience at the company. She previously worked as a Branch Manager at the Bank of Oklahoma and holds a degree in Business Administration with a minor in Psychology from the University of Central Florida.
Company
Kathleen Proctor currently works at Alight Solutions as a Client Service Manager. Alight Solutions is a prominent global provider of cloud-based integrated digital human capital and business solutions. Proctor's role involves managing client services, a position she has held for over two decades since she started in May 1999.
Title
Kathleen Proctor holds the position of Client Service Manager at Alight Solutions. In this role, she is responsible for overseeing client interactions, ensuring high levels of client satisfaction, and managing various client service operations. Her extensive tenure at Alight Solutions speaks to her commitment and expertise in the field.
Previous Experience at Bank of Oklahoma
Before joining Alight Solutions, Kathleen Proctor worked at the Bank of Oklahoma as a Branch Manager. She served in this role from 1997 to 1999, gaining valuable experience in financial services that she later applied in her career at Alight Solutions. Her responsibilities at the Bank of Oklahoma included overseeing branch operations, managing staff, and ensuring customer satisfaction.
Education and Expertise
Kathleen Proctor completed her undergraduate studies at the University of Central Florida. She graduated with a major in Business Administration and a minor in Psychology between 1991 and 1994. This unique combination of business and psychology education has equipped her with the skills to effectively manage client services, leveraging her understanding of business operations and human behavior.
Professional Background
Kathleen Proctor's professional journey spans over two decades in client services and financial management. Starting her career as a Branch Manager at the Bank of Oklahoma, she developed a strong foundation in financial services. Since May 1999, she has been with Alight Solutions, significantly contributing to the firm's client service operations with her combined expertise in business administration and psychology.