Kay Satchel
About Kay Satchel
Kay Satchel is the Senior Manager of Learning Development at Alight Solutions in The Woodlands, with a background in business instruction and customer service.
Senior Manager Learning Development at Alight Solutions
Kay Satchel holds the role of Senior Manager Learning Development at Alight Solutions, based in The Woodlands. In this position, Kay is responsible for overseeing and optimizing learning and development initiatives within the organization. This role includes supervising a team of trainers, creating and updating training programs, as well as coordinating training logistics to enhance efficiency.
Previous Roles at Alight Solutions
Before assuming the role of Senior Manager Learning Development, Kay Satchel worked as a Traveling Business Instructor/Subject Matter Expert at Alight Solutions from 2014 to 2017. In this capacity, Kay traveled to various locations to deliver subject matter expertise and training. Prior to this, Kay was a Customer Service Representative (CSR)/Business Instructor at Alight Solutions, Aon Hewitt, from 2013 to 2014, where responsibilities included customer service and instructing business courses.
Education at Houston Community College
Kay Satchel pursued higher education at Houston Community College, working towards a degree in Business Management. Between 2016 and 2018, Kay studied Business, Management, Marketing, and Related Support Services, gaining foundational knowledge to support career development in business and learning management roles.
Chime University Development
Kay Satchel developed and implemented Chime University, a comprehensive training program designed for employees and management at Alight Solutions. The program entails extensive training modules tailored to meet the evolving needs of the company, addressing skill gaps across different organizational levels through targeted training courses.
Training Program Analysis and Updates
In their role, Kay Satchel analyzes and updates training programs to ensure they align with the company's current needs. By assessing skill gaps and tailoring training content accordingly, Kay plays a crucial part in maintaining the relevance and effectiveness of Alight Solutions' training initiatives.