Kayla Toler Ward
About Kayla Toler Ward
Kayla Toler Ward is a Client Manager I at Alight Solutions in Winston-Salem, North Carolina, with a background in business management and finance.
Current Role at Alight Solutions
Kayla Toler Ward currently holds the position of Client Manager I at Alight Solutions in Winston-Salem, North Carolina, United States. In this role, she is responsible for managing client relationships and ensuring client satisfaction. This position leverages her extensive skills in client management and her ability to foster effective communication between the company and its clients. Kayla has been with Alight Solutions for over five years, demonstrating a long-term commitment and deep familiarity with the company's operations.
Previous Experience at Alight Solutions
Before becoming a Client Manager I, Kayla Toler Ward worked as a Client Specialist at Alight Solutions from 2018 to 2019. During this time, she developed her expertise in client services, laying the groundwork for her promotion to her current role. Her responsibilities included addressing client queries, providing support, and enhancing the overall client experience. This role equipped her with the necessary skills and experience to transition smoothly to a managerial position within the company.
Experience at Parker Industries, Inc.
Prior to her tenure at Alight Solutions, Kayla Toler Ward was a Software Analyst at Parker Industries, Inc. from 2017 to 2018. In this role, she was based in Connelly Springs and focused on software evaluation, analysis, and optimization. Her responsibilities included identifying software requirements, improving system performance, and providing technical support. This experience enriched her technical background and provided valuable insights into software systems, which complement her current role in client management.
Role at Nationwide Insurance
Kayla Toler Ward worked at Nationwide Insurance as Agent Support from 2016 to 2017 in Maiden, North Carolina. In this role, she assisted insurance agents with various support services, including policy management and customer service. This position allowed her to gain critical experience in the insurance industry and develop strong problem-solving and communication skills. Her time at Nationwide Insurance marked the beginning of her career, where she built a foundation that would later support her transition into the tech and client management sectors.
Educational Background
Kayla Toler Ward earned her Bachelor's degree in Business Management and Finance from Lenoir-Rhyne University, where she studied from 2014 to 2017. Her education provided her with a solid grounding in both business principles and financial management, equipping her with the knowledge required for her subsequent roles. The combination of these disciplines has been instrumental in her career, particularly in positions that require a keen understanding of both business operations and financial analysis.