Kaylie Dang
About Kaylie Dang
Kaylie Dang is a Quality Assurance Manager at Alight Solutions with extensive experience in quality management and process improvement.
Title and Current Role
Kaylie Dang is currently working as a Quality Assurance Manager at Alight Solutions. She plays a crucial role in ensuring the quality and reliability of services delivered by the company. Her responsibilities include overseeing the QA team, implementing quality standards, and enhancing overall process efficiency.
Professional Journey at Alight Solutions
Kaylie Dang has held multiple positions at Alight Solutions throughout her career. From 2015 to 2021, she served as a Quality Assurance Senior Associate in the Dallas/Fort Worth Area before being promoted to Quality Assurance Manager. During her tenure, she successfully implemented a new quality monitoring system that resulted in a 15% reduction in defect rates.
Previous Roles at Compass Professional Health Services
Before joining Alight Solutions, Kaylie Dang worked at Compass Professional Health Services. From 2011 to 2015, she held the position of Senior Associate Consultant, and prior to that, she was a Health Pro Consultant for 10 months. In these roles, she was involved in providing professional healthcare consulting services.
Educational Background
Kaylie Dang studied at The University of Texas at Dallas, where she graduated with a Bachelor of Business Administration (B.B.A.). Her education laid a solid foundation for her career in quality assurance and process improvement.
Additional Professional Experience
Earlier in her career, Kaylie Dang worked at Credit Union of Texas in Plano, TX. She initially served as a Senior Teller from 2005 to 2010 and later became a Member Service Officer in 2010. Her roles involved client services and financial operations, adding diverse experience to her professional background.
Certifications and Contributions
Kaylie Dang is a certified Six Sigma Green Belt, which signifies her expertise in process improvement and quality management. She regularly conducts training sessions on quality assurance best practices for new hires at Alight Solutions and has participated as a panelist at the 2022 Quality Assurance Summit in Dallas.
Volunteer Work and Mentorship
Outside of her professional commitments, Kaylie Dang volunteers as a mentor for the Women in Technology (WIT) program. She dedicates her time to helping young women develop careers in tech and quality assurance, demonstrating her commitment to fostering the next generation of industry professionals.