Keely Erickson

Keely Erickson

Performance Team Leader @ Alight Solutions

About Keely Erickson

Keely Erickson is a Performance Team Leader at Alight Solutions with over 15 years of experience in benefits management and client services.

Current Role at Alight Solutions

Keely Erickson is currently employed as a Performance Team Leader at Alight Solutions. She leverages her extensive background in client services and benefits management to oversee performance and operational efficiency within her team. Her role involves coordinating with various departments to ensure seamless service delivery and client satisfaction.

Previous Experience with Alight Solutions

Before her current role, Keely Erickson served as a Client Manager and Client Manager II at Alight Solutions from 2017 to 2021. In these positions, she was responsible for managing client relationships, addressing client needs, and ensuring that service standards were consistently met. Her tenure in these roles highlights her capability in handling complex client management tasks.

Role at Aon Hewitt

Keely Erickson currently works as a Benefits Service Manager at Aon Hewitt in The Woodlands, Texas. In this role, she oversees benefits services and ensures that client operations run smoothly. Her extensive experience in benefits management aids her in addressing the diverse needs of clients efficiently.

Prior Positions at Aon Hewitt

Keely Erickson has an extensive history with Aon Hewitt, having started her career there in 2005. Over the span of 12 years, she held multiple roles including Benefits Operation Manager from 2005 to 2013, and Benefits Operation Manager/CBA from 2014 to 2018. These roles saw her managing benefits operations and client relationships, contributing significantly to the company's objectives.

Experience at Empyrean Benefit Solutions

Between 2013 and 2014, Keely Erickson worked as a Client Service Manager at Empyrean Benefit Solutions, Inc. In this role, she was tasked with managing client services, ensuring client satisfaction, and maintaining operational efficiency. This position further solidified her expertise in client service management within the benefits sector.

Industry Experience and Background

Keely Erickson has over 15 years of experience in benefits management and client services. She has held multiple managerial roles across different companies, showcasing her competence in managing client relationships and operations. Keely's expertise in the benefits sector is evident from her long-standing career, beginning at Aon Hewitt and transitioning to Alight Solutions.

People similar to Keely Erickson